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If you cannot remember your Username, please contact Customer Service toll-free at 1-800-733-1732, Monday through Friday, 8:00 am to 8:00 pm CT and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays. Items marked with an asterisk (*) are required.

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For security purposes, in order to change your 1FBUSA online service password or personal image, your browser must be set to accept cookies. Consult your browser "Help" menu to learn how to change cookies acceptance setting. Then fill out the form below and click the Continue button.

Username *

Account Holder Name *

Enter your name exactly as it appears on your 1FBUSA account.

Social Security Number *

Format: 111-22-3333

Date of Birth *

Format: MM/DD/YYYY

Account Number *

Enter the full 16 digits on your card.

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